Privacy Policy

    Last updated: January 2025

    1. Introduction

    Qalam Software ("we", "our", or "us") operates Ideonix, an AI-powered project management platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

    2. Information We Collect

    Personal Information

    • Name and email address when you create an account
    • Profile information you choose to provide
    • Payment information (processed securely by Stripe)
    • Workspace and team information

    Usage Data

    • Task and project data you create within the platform
    • Time tracking data and activity logs
    • Browser type, IP address, and device information
    • Pages visited and features used

    3. How We Use Your Information

    • To provide and maintain our service
    • To process your transactions and send related information
    • To send you technical notices, updates, and support messages
    • To improve our AI algorithms and provide better task suggestions
    • To detect, prevent, and address technical issues
    • To comply with legal obligations

    4. Data Sharing and Disclosure

    We do not sell your personal information. We may share your data with:

    • Service providers: Companies that help us operate our service (hosting, payment processing, analytics)
    • Team members: Other members of your workspace can see shared project data
    • Legal requirements: When required by law or to protect our rights
    • Business transfers: In connection with a merger, acquisition, or sale of assets

    5. Data Security

    We implement appropriate technical and organizational measures to protect your data, including:

    • Encryption of data in transit and at rest
    • Regular security assessments and audits
    • Access controls and authentication measures
    • Secure data centers with physical security measures

    6. Your Rights

    Depending on your location, you may have the right to:

    • Access the personal data we hold about you
    • Request correction of inaccurate data
    • Request deletion of your data
    • Object to or restrict processing of your data
    • Data portability
    • Withdraw consent at any time

    7. Cookies and Tracking

    We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

    8. Data Retention

    We retain your data for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes.

    9. Children's Privacy

    Our service is not intended for children under 16. We do not knowingly collect personal information from children under 16.

    10. Contact Us

    If you have any questions about this Privacy Policy, please contact us at: